We are aware some customers are currently experiencing interruptions to voice calls. Our technical teams are working to resolve the issue as quickly as possible. We apologise for the inconvenience.


This website is provided by TPG Telecom Limited trading as Lebara Mobile. “Lebara” “us” and “we” shall refer to TPG Telecom Limited trading as Lebara Mobile and “you” and “your” shall refer to you, the user of the Lebara website.

Upon your use of this website, you agree that you have read and accepted these terms and conditions and the privacy policy.

The information and links contained on this website are provided by Lebara for general information purposes only. The website may include links to third-party websites over which Lebara has no control. Lebara does not endorse or make any representation as to the accuracy or otherwise of the information contained in such third party websites.

Information on this website may contain technical inaccuracies or typographical errors. Lebara may make updates, improvements and/or changes to the products and/or information described at any time and, in circumstances where it is permissible by law to do so, without notice. Lebara does not guarantee the accuracy or completeness of the information contained on this website and you acknowledge that you have made your own enquiries before entering into any transaction on the basis of or in reliance of any content on the Lebara website. Information contained on the Lebara website does not represent professional advice and, subject to applicable Australian law, Lebara will not be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance upon any information included or omitted from the Lebara website.

In no event shall Lebara be liable for direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including without limitation, damages for loss of use, data or profits, arising out of or in connection with the use or performance of this website, with the delay or inability to use this website, or for any information, software, products, services and related goods, services or graphics purchased or obtained or messages received or transactions entered into through this website, or otherwise arising out of the use of this website, whether based on contract, tort, negligence, strict liability or otherwise, even if Lebara has been advised of the possibility of damages.

This disclaimer of liability applies to any damages or injury caused by any error, omission, deletion, defect, interruption, failure of performance, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of information, whether for breach of contract, negligence, tortious behaviour, or under any other cause of action.

You agree to indemnify us and our Related Bodies Corporate (as that term is defined in the Corporations Act 2001 (Cth)) and to hold us and our Related Bodies Corporate harmless on demand from all loss, costs, proceedings, damages, expenses (including reasonable legal costs and expenses) or liabilities howsoever incurred by us or our Related Bodies Corporate as a result of any claim by a third party resulting from your use of this website.

You agree not to use the Lebara website for any purpose that is unlawful or prohibited by these terms and conditions. You also agree not to interfere in any way with the availability to other users of the content on this website. You agree to comply with all applicable laws, standards, content requirements or codes known by any relevant authority or industry body. Copyright in the materials and all intellectual property (including trademarks) on this website is owned by Lebara unless otherwise indicated.

You agree not to infringe any intellectual property rights owned by Lebara. You must not adapt, modify, copy, reproduce, republish, frame, upload to a third party, post, transmit, distribute or otherwise use any content on this website without Lebara’s written consent unless you are authorised to do so under law or under these terms and conditions.

Lebara does not guarantee that your use of the Lebara website will be confidential and is not responsible for any harm that you or any other person may suffer as a result of a breach of confidentiality in respect of your use of the Lebara website. Any information that you disclose on the Lebara website (including, but not limited to, Feedback and Contacts pages) or by email to Lebara may be used by Lebara, its agents or contractors in relation to the provision of services accessible on the Lebara website, including for marketing of those services. Any information that you disclose on the Lebara website may also not be secure during its transmission over the internet.  Third parties may be able to intercept transmissions that are made by persons using and accessing Lebara website.

Any personal information that you provide to us will be collected, used, stored and disclosed in accordance with our Privacy Policy.

Lebara may provide you with an account and password to facilitate the provision of Lebara’s services to you. It is your responsibility to ensure that your password and account information is confidential at all times and you are fully responsible for all conduct carried out under this password and account. Lebara is not liable for any damages arising out of your failure to comply with these security measures. You should promptly report to Lebara any unauthorised use of your password.

Lebara does not give any guarantee to the continued availability of any particular item shown on the Lebara website and will not be liable to you or any other person should any product be out of stock or discontinued at any time prior to removal of the advertisement from the website.

The laws of New South Wales will govern these terms and conditions and you irrevocably submit to the exclusive jurisdiction of the Courts having jurisdiction in that State in accordance with the laws in force in New South Wales.  This website may be accessed throughout Australia and overseas.  Lebara makes no representation or warranty that the content of the Lebara website is in compliance with the laws (including intellectual property laws) that are in existence outside the jurisdiction of Australia.  If you access the Lebara website from outside Australia, you are responsible for ensuring that your use of the website complies with the laws that might be in existence in the jurisdiction in which you are located.