We are aware some customers are currently experiencing interruptions to voice calls. Our technical teams are working to resolve the issue as quickly as possible. We apologise for the inconvenience.

Voice over LTE (VoLTE)

Voice over LTE (VoLTE) is a feature that allows you to call using our 4G network. It allows you to remain connected to the 4G network during calls, which means you can continue using 4G mobile data while making and receiving calls.

To use Voice over LTE you need a device that’s compatible and enabled, and be on an eligible plan.

Enabling VoLTE

iPhone 8 and later models: VoLTE support is enabled by default from iOS 16.3 software update. iPhone 7 series: VoLTE support can be enabled manually under Voice & Data settings from iOS 15 or later updates. To manually enable, please go to the settings in your iPhone – Settings > Mobile > Mobile Data options > Voice and Data.

If you have a Samsung device, Voice over LTE should automatically be enabled. If you’ve previously disabled VoLTE and want to reenable it, or would like to check if it’s enabled on your Android device, please go to your Settings > Mobile Networks

Apple devices compatible with Voice over LTE

iPhone 11 iPhone 11 Pro iPhone 11 Pro Max
iPhone 12 iPhone 12 mini iPhone 12 Pro
iPhone 12 Pro Max iPhone 13 iPhone 13 mini
iPhone 13 Pro iPhone 13 Pro Max iPhone 7
iPhone 7 Plus iPhone 8 iPhone 8 Plus
iPhone SE 2020 iPhone SE 2022 iPhone X
iPhone XR iPhone XS iPhone XS Max
iPhone 14 iPhone 14 Pro iPhone 14 Pro Max
iPhone 14 Plus iPhone 15 iPhone 15 Plus
iPhone 15 Pro iPhone 15 Pro Max

Watch Series 3 (GPS + Cellular) Watch Series 4 (GPS + Cellular) Watch Series 5 (GPS + Cellular)
Watch Series 6 (GPS + Cellular) Apple watch series 7 (GPS + Cellular) Watch SE (GPS + Cellular)
Apple Watch Series 8 (GPS + Cellular) Apple Watch Ultra (GPS + Cellular) Apple Watch SE (2nd gen) (GPS + Cellular)
Watch Series 9 Watch Ultra 2

Android devices compatible with Voice over LTE.

1 2019 1B 2020 1V 2020
3L 2020 1S 2021

Pixel 3 Pixel 3 XL Pixel 3a
Pixel 4 Pixel 4 XL Pixel 4a
Pixel 5 Pixel 6 5G Pixel 6 Pro
Pixel 6a Pixel 7 5G Pixel 7 Pro 5G
Pixel 8 5G Pixel 8 Pro 5G

One X10

Y5 2018 P30
P30 Pro

Velvet 5G

Moto E7 Power Moto G Plus Moto G10
Moto G8 Moto G50 Moto edge20 Fusion
Edge 30 Edge 30 pro Moto e7
Moto g62 Moto e13 4G Moto G14 4G

1 Plus 110 C02
8 2720 Flip C01 Plus
G21 XR20

Find X5 Find X5 Pro R15 Pro
R17 Pro A16s AX5
Reno Z A91 Find X2 Lite

Galaxy J2 Pro 4G Galaxy S8 4G Galaxy S8+ 4G
Galaxy A5 2017 4G Galaxy S9 4G Galaxy Note8 4G
Galaxy A8 4G Samsung Galaxy S9+ 4G Galaxy Note9 4G
Galaxy A11 4G Galaxy S10e 4G Galaxy Note Edge 4G
Galaxy A12 4G Galaxy S10 4G Galaxy Note10 4G
Galaxy A13 4G Galaxy S10+ 4G Galaxy Note10+ 4G
Galaxy A13 5G Galaxy S20 4G Galaxy Note20 4G
Galaxy A14 4G Galaxy S20+ 4G Galaxy Note20 5G
Galaxy A14 5G Galaxy S20 5G Galaxy Note20 Ultra 5G
Galaxy A30 4G Galaxy S20+ 5G Galaxy Fold 4G
Galaxy A32 5G Galaxy S20 FE 4G Galaxy Z Fold2 5G
Galaxy A33 5G Galaxy S20 FE 5G Galaxy Z Flip 4G
Galaxy A34 5G Galaxy S20 Ultra 5G Galaxy Z Fold3 5G
Galaxy A51 4G Galaxy S21 5G Galaxy Z Flip3 5G
Galaxy A52 5G Galaxy S21+ 5G Galaxy Z Fold4 5G
Galaxy A52s 5G Galaxy S21 FE 5G Galaxy Z Flip4 5G
Galaxy Tab S9 Galaxy Tab S9+ Galaxy Z Fold5 5G
Galaxy Tab S9 Ultra Galaxy S21 Ultra 5G Galaxy Z Flip5 5G
Galaxy A53 5G Galaxy S22 5G Galaxy Tab A 10.1 4G
Galaxy A70 4G Galaxy S22+ 5G Galaxy Tab A 10.5 4G
Galaxy A71 5G Galaxy S22 Ultra 5G Galaxy Tab A7 (2020) 10.4 4G
Galaxy A73 5G Galaxy S23+ 5G Galaxy Tab A 8.0 2017 4G
Samsung Galaxy Watch5 Pro 4G Galaxy S23 Ultra 5G Samsung Galaxy Watch 4G
Samsung Galaxy Watch Active2 4G Samsung Galaxy Watch3 4G Samsung Galaxy Watch4 4G
Samsung Galaxy Watch6 4G Samsung Galaxy Watch4 Classic 4G Samsung Galaxy Watch5 4G
Samsung Galaxy Watch6 Classic 4G Galaxy S23 5G

20 Pro 20 R 305

V One 4G Smart E9 Smart N10
V Lite 4G V Smart 4G V Pro 4G

* This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE compatible on our network. Make sure you check your device model and your tax invoice for country of purchase, as applicable, to determine if your device is VoLTE compatible.