We are aware some customers are currently experiencing interruptions to voice calls. Our technical teams are working to resolve the issue as quickly as possible. We apologise for the inconvenience.
Wi-Fi Calling
We know that sometimes when you’re at home or work, walls or nearby buildings can interfere with your mobile coverage. To boost your indoor coverage, we’re progressively rolling out Wi-Fi Calling. With Wi-Fi Calling, you can now make and receive calls, MMS, and SMS from your compatible smartphone over an accessible Wi-Fi network if you have a phone plan or prepaid service with us.
Can I get Wi-Fi Calling?
If you are an eligible customer and want to use Wi-Fi Calling, you must
Update your device
Update your device with the latest software.
Enable VoLTE
Enable 4G Voice & Data (VoLTE) in device settings.
